VIRUSSES & SPYWARE
Professionally removed from your system without affecting your data*
Additionally, we provide tips to help you prevent future infections.
![Virusbesmetting_verhelpen](https://computerdokteraanhuis.nl/wp-content/uploads/2024/06/Virusbesmetting_verhelpen.webp)
A Virus on Your Computer?
What is a virus?
A virus is malicious software that damages or steals data and hampers performance. Recognizing a virus on your computer can sometimes be challenging, but there are some clear signs to look out for.
Symptoms of a Virus
If your computer suddenly becomes much slower without an obvious reason, or if you see unwanted pop-up advertisements even when you haven’t opened a browser, these are common signs of malware or adware. If programs start opening on their own or your computer unexpectedly restarts, this could indicate a virus.
Unexplained high network activity, even when you’re not downloading or uploading anything, can be a sign that a virus is sending or receiving data. Viruses can delete, move, or modify files. Frequent error messages or regular system crashes may also be caused by a virus. If you find you can’t access security settings, this could be a sign that a virus is actively trying to hide itself.
What to Do if You Suspect a Virus
To avoid making a virus infection worse, it’s recommended not to experiment on your own. Turn off the computer and seek professional help.
Contact us to discuss the problem. We are happy to help you detect and remove viruses and secure your system against future threats.
Virus via E-mail
A common way for viruses to spread is through email.
Malicious emails often contain attachments or links that, when opened, can infect your computer with malware. It’s important to always be cautious with emails from unknown senders and never click on suspicious links or attachments.
Virus Prevention
Ensure your antivirus software is up-to-date and regularly scan your system for threats. By staying alert and taking security measures, you can significantly reduce the risk of a virus infection via email.
Virus Detection and Removal
If you suspect or confirm that you have been infected by a virus, contact us to discuss the problem. We are happy to help you detect and remove viruses in emails and secure your computer against future threats.
Contact us to discuss the problem. We are happy to help you detect and remove viruses and secure your system against future threats.
![Virusbesmetting_via_email_oplossen](https://computerdokteraanhuis.nl/wp-content/uploads/2024/06/Virusbesmetting_via_email_oplossen.webp)
![malware5](https://computerdokteraanhuis.nl/wp-content/uploads/2024/06/malware5.webp)
What is Spyware?
Spyware is malicious software installed on your computer without your knowledge to collect personal information.
This software can track your online activities, steal passwords and credit card numbers, and affect your computer’s performance, making it a serious threat! Spyware often enters through infected downloads, free software, music or films, suspicious email attachments, and malicious websites.
Symptoms of Spyware
Symptoms of spyware include slow computer performance, unwanted advertisements, changed settings, and unexplained network activity.
What to Do if You Suspect Spyware?
If you recognize these symptoms, contact us to discuss the problem. We are happy to help you detect and remove spyware and secure your computer against future threats.
Contact us to discuss the problem. We are happy to help you detect and remove spyware and secure your system against future threats.
Reviews. Find out what our customers say:
"In 2008, we called the Computerdokter for the first time. Key words: quick response, effective solutions, inventive in solving and preventing problems. Our security was found to be vulnerable and was addressed. After our move to Berlin, we continued maintenance with the Computerdokter, mostly performed via Remote Assistance."
"I have experienced the Computerdokter as a skilled craftsman and a nice person as well, who explains things well in a patient manner. He provides excellent service quickly."
“I have been a customer for some years and am very satisfied with the service. Whether identifying and solving problems or buying and installing a new computer. Recommended.”
"Computerdokter was recommended to me by a friend, and I'm so grateful she did that. Their help has been excellent. As a small business founder with zero IT expertise, it's a huge relief to know their support is there when I need it. From the basics of setting up my IT infrastructure to the peace of mind of knowing I now have a proper backup system in place and for my random ad hoc requests. The Computerdokter's expertise and professionalism come through every time. I couldn't recommend them more."
"I rang up the Computerdokter expecting the usual 'have you tried turning it off and on again' advice. Instead, I was pleasantly surprised: they had my computer running smoother than before in no time. Jolly good service, highly recommended!"
"I have no criticism whatsoever. They arrived on time. The work was done quickly. No mess left behind. Extra installation for more security. All of this at a reasonable price. If only all so-called 'professionals' left me with such a satisfied feeling..."
"Since 2004, the Computerdokter has been providing IT solutions for us. From data transfers from old computers, WiFi problems, to advising on the right hardware, software, and IT security for both personal and business use. Extremely decisive and meticulous way of working. Very satisfied."
"Prompt service and expertly resolved the issue with my slow computer."
"Called the Computerdokter when my laptop decided to take an unscheduled holiday. They fixed it faster than I expected. Top-notch service, friendly staff and outstanding results. Will use again!"
“Accurate, reliable, punctual and fully worthy the price (always more than justified and reasonable) and offering fully guaranteed services. Thank you Doctor!”
"Customer orientation is evident in the quick service following an email or phone call. Their professional attitude and high critical thinking skills are greatly appreciated."
"Very fast and attentive help after my PC crashed; a prior price quote was not possible because of this; especially knowledgeable and helpful staff."
"After quite a debacle with a student-at-home service, I got this address through acquaintances. The problems are now truly solved, everything is faster than ever. Security was addressed, WiFi improved, and tips were given. Very satisfied!"
"Knowledgeable, fast, friendly, and reliable."
"When it became clear that the problem couldn't be solved with Remote Assistance, the PC was picked up the same day. My needs were carefully listened to. The PC was repaired and returned the next day. Excellent service at a good price. Very satisfied."
"Professional, fast, and expert – decisive and concise."
"Resolved professionally and expertly."
"Since the Computerdokter has been maintaining our computers biannually, everything has been working flawlessly for the first time. The advice to give each of the children their own system was spot on. Our computer never crashes anymore, while the kids' computers still have issues due to all their experimenting."
"The Computerdokter provided excellent service by delivering a refurbished laptop of outstanding quality, setting it up for me, and installing it at home. This great result was achieved in a short time and at a very reasonable price. A huge relief in my digital emergency! I highly recommend this Computerdokter."
"Quick response, excellent problem analysis, adequate solution well within the expected timeframe. Costs are entirely acceptable given the high level of service. Definitely worth repeating."
"The most important thing is trust. In these circumstances, it is invaluable. Of course, they are knowledgeable. Responds quickly. No slick sales talk. Listens well."
"More than those 5 stars..."
"The administrative computer in my practice stopped working. Within 24 hours, everything was up and running again. On their advice, I ensured backup power and backups to prevent this kind of trouble from happening again."
"We know more about Porsches than computers, so we outsource it. Correct, fast, and excellent service."
"Equipment is maintained and replaced when necessary in consultation. During relocations, everything is dismantled and reinstalled. A reliable and knowledgeable partner."
"Flexible, easily reachable by phone or email, and quickly available to fix your computer 'problem'! Reliable – he delivers what he promises/agreed upon with you. Super relaxed person with knowledge of his field."
"The problem was quickly and expertly analyzed and resolved. My computer no longer crashes and even works faster. Additionally, advice was given to prevent future issues. Very satisfied."
"Even on weekends, there is a prompt response to questions and problems, which are resolved immediately!"
"Immediately after we made contact, the problem was solved with Remote Assistance while we were abroad. My old computer was also made like new again. Very satisfied with the excellent service!"
"The perfect scores speak for themselves."
"Surprisingly quick assistance with my very slow iMac. Clear explanations, which is very pleasant for a layperson. Solution-oriented approach. I got my computer back the next day. Surprisingly, the repaired Time Capsule now works perfectly (even Apple couldn't help me with it)."
"Our computer was very slow and often crashed. The Computerdokter even explained to us non-tech-savvy people what was wrong and how to prevent new problems. We immediately ordered a new laptop from them. Very satisfied, highly recommended!"
"A customer since 2009 and still very satisfied."
"My outdated system caused quite a few problems. Thanks to expert customization and clear advice, I now have a system that fully meets my needs. Regular updates via email kept me constantly informed of the progress. Highly recommended."
Reliability and quality. How Our Customers Rate Us:
- ARRIVED WITHIN THE AGREED TIME SLOT 89%
- QUALITY OF THE ADVISE GIVEN 93%
- ADHERENCE TO AGREEMENTS 98%
- INFORMATION PROVISION (DURING THE REPAIR) 94%
- REPAIR WITHIN THE AGREED TIMEFRAME 93%
- QUALITY OF THE WORK DELIVERED (OVERALL) 96%
Do you need urgent IT-help? Call 070 362 09 63 or SMS/WhatsApp 06 48 0800 70
Only the Best Brands. Our Selected Range:
![APC](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/APC.jpg)
![Apple](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Apple-1.jpg)
![Axis](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Axis.jpg)
![Corsair](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Corsair-1.jpg)
![DELL](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/DELL.jpg)
![Filemaker](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Filemaker-1.jpg)
![Gigabyte](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Gigabyte-1.jpg)
![HP](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/HP-1.jpg)
![Iiyama](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Iiyama.jpg)
![Intel](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Intel-1.jpg)
![Kingston](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Kingston.jpg)
![Lenovo](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Lenovo.jpg)
![Logitech](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Logitech-1.jpg)
![Microsoft](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Microsoft-1.jpg)
![MSI](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/MSI-1.jpg)
![Norton](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Norton-1.jpg)
![QNAP](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/QNAP.jpg)
![Samsung](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Samsung.jpg)
![Seagate](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Seagate-1.jpg)
![TeamViewer](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/TeamViewer-1.png)
![Ubiquiti](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Ubiquiti.jpg)
![Ugreen](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Ugreen-1.jpg)
![Western_Digital](https://computerdokteraanhuis.nl/wp-content/uploads/2024/05/Western_Digital.jpg)
Contact
Office and postal address
Columbusstraat 79a, 2561 AC Den Haag
(No shop, no visiting address)
Chamber of Commerce Haaglanden
27.147479
VAT number
NL.001957197.B15
Certification
Brancheorganisatie ICT Waarborg
Our Service Area
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E-mail
info@computerdokter.nl
Telephone
070 362 09 63
SMS/WhatsApp
06 48 0800 70
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