Confidentiality Agreement

Confidentiality Agreement for Customer Data

Computerdokter/CreaCom ICT places great importance on protecting your privacy and ensuring the confidentiality of the data you entrust to us. This confidentiality agreement has been drawn up to inform you about how we handle your personal and business data, in accordance with the General Data Protection Regulation (GDPR).

1. Data Confidentiality

Computerdokter/CreaCom ICT (hereinafter “the Company”) undertakes to treat all data provided by the customer (hereinafter “the Customer”) as strictly confidential. This includes all information related to the hardware, software, documents, passwords, personal data, and any other digital content on the Customer’s equipment.

2. Use of Data

The data provided by the Customer will be used solely for the purposes for which it was provided, namely the execution of computer repairs and support services. The Company will not disclose any data to third parties unless necessary for the performance of the agreed services or required by law.

3. Data Security

The Company will take all reasonable technical and organisational measures to protect the Customer’s data against unauthorised access, loss, or theft. This includes the use of encryption techniques, secure storage methods, and strict access controls.

4. Access to Data

Only authorised employees of the Company will have access to the Customer’s data. These employees are contractually obligated to maintain confidentiality and adhere to the Company’s security protocols.

5. Data Deletion

Upon completion of the services, the Company will securely and permanently delete all temporary copies of the Customer’s data unless the Customer has requested otherwise.

6. Breach Reporting

In the event of a data breach or security incident that may affect the Customer’s data, the Company will promptly notify the Customer and take the necessary measures to limit the impact and prevent recurrence.

7. Legal Obligations

The Company will only disclose the Customer’s data if required to do so by law or if necessary to comply with a legal obligation, court order, or order from a competent authority.

8. Customer Rights

The Customer has the right to request access to their data, make corrections, or request the deletion of their data held by the Company. For such requests, the Customer can contact the Company using the contact details provided below.

9. Applicable Law

This confidentiality agreement is drawn up in accordance with the General Data Protection Regulation (GDPR) and Dutch law. Any disputes arising from or in connection with this confidentiality agreement will be submitted to the competent court in The Hague.

Contact Details

For questions or requests regarding this confidentiality agreement, you can contact us via the details below:

Computerdokter/CreaCom ICT
Address Columbusstraat 79, 2561 AC The Hague
Telephone (070) 362 09 63 | WhatsApp/SMS: 06 48 0800 70
Email info@computerdokter.nl | info@creacom-ict.nl

By using the services of Computerdokter/CreaCom ICT, you agree to the terms of this confidentiality agreement. We are committed to protecting your privacy and providing you with a secure and reliable service.